Hey there! Ever had one of those days where you just need to talk to someone who gets your shoe obsession? Well, you’ve come to the right place. At Classyshoehubx, we’re not just another faceless online store—we’re a team of real people who genuinely care about your experience. In fact, our founder, Anna, still personally replies to emails when she’s not busy hunting down the latest trends for you.
Whether you’ve got a question about sizing, need help tracking an order, or just want to gush about your latest purchase (we love that!), here’s how to reach us:
Honestly, some of our best ideas come from customers like you. Last year, a single email about wide-width boots led to our now-bestselling collection. So don’t hold back—tell us what’s on your mind! Not a fan of writing? Try our Live Chat during business hours (look for the little shoe icon in the corner).
"I emailed about a damaged heel, and Anna herself sent a replacement with a handwritten note. That’s when I knew this wasn’t just another shop."
— Marta from Kraków (one of our first customers)
Before you go, check if we’ve already answered your question in our FAQ. But if not—seriously, hit us up. We’re all about making sure you walk away happy (in every sense of the word!).
P.S. Fun fact: Our office is above a historic cobblestone street in Warsaw. Sometimes we test shoe comfort by walking up and down those uneven stones—talk about quality control!
